Your Rights and Responsibilities When Moving

Prepared By The Federal Highway Administration (FHWA)
Furnished BY YOUR MOVER

TARIFF INSPECTION AND INCORPORATION NOTICE
Federal law requires that movers advise shippers that they may inspect the tariffs that govern your shipment. Carriers' tariffs, by this reference, are made a part of the contract of carriage (bill of lading) between you and the carrier and may be inspected at carrier's facility, or, on request, carrier will furnish a copy of any tariff provision containing carrier's rates, rules or charges governing your shipment, the terms of which cannot be varied.

Incorporated tariff provisions include but are not limited to those: (1.) establishing limitation of carrier's liability, the principal features of which are described in the valuation declaration section of the bill of lading; (2.) setting the time periods for filing claims, the principal features of which are described in Section 6 of the bill of lading; and, (3.) reserving the carrier's right to assess additional charges for additional services performed and, on non-binding estimates, to base charges upon the exact weight of the goods transported.
Introduction
Estimates
Binding Estimates of total cost
Non-Binding Estimates of approximate cost
Transport of shipments on two or more vehicles
Order for Service
Bill of Lading
It is your responsibility to read the bill of lading before you accept it.
Inventory
Shipments subject to minimum weight or volume charges
Determining the weight of your shipment
Reweighing of Shipments
Picking up and Delivering Shipments on the agreed dates
Notification of Charges
Receipt for delivery of the Shipment
He mover's Liability for loss and Damage
Option 1: Released Value
Option 2: Declared value
Option 3: Lump sum value
Option 4: Full value Protection
Complaints and Inquiries about the Mover's Service
Payment of the Transportation Charges
Payment of the Transportation Charges on shipments Transported on two more vehicles
Payment of the Transportation Charges on Shipments lost or Destroyed in Transit
Filing of claims for loss and damage or delay and dispute resolution programs
Conclusion
LICENSING & INSURANCE DIVISION (HIA-30)
OFFICE OF MOTOR CARRIER AND HIGHWAY SAFETY INFORMATION ANALYSIS FEDERAL HIGHWAY ADMINISTRATION 400 VIRGINIA AVENUE, SW WASHINGTON, DC 20024 (202) 358-7027