DO NOT USE
Bingo Moving 107 Trumbull Street Elizabeth NJ 07206 US DOT: 3157393 MC: 108747 I completed a request for a quote online. Received a call from Scott,booked the move for the following day. That same night I received a call from the manager Alex who stated that he couldn't move me because the price that I was quoted was wrong. I practically begged him to move me and he said no he will refund the money. I even sent a text to him pleading with him (no response). I called the following day to see if the refund was submitted and received a confirmation number. Eight days later I called back,I never received the refund. I've called about 15 times,I've spoken to Scott,Alex (Manager),Mike (Operations Manager),Antonio (Supervisor),Louis (Supervisor),Jason,Arthur and Adriel,still no refund 18 days later. The worse part of it all is some workers wouldn't give me their names,i've been hung up on,transferred,left on hold 30-40 minutes and rudely spoken to. I've even had a worker say to me,well you signed the electronic form for the deposit,it's non refundable. I stated to him that their company cancelled the move,not me. It's horrible how this so called family business works. I now have to file a claim with my Bank,BBB,leave reviews to warn people and anything else that I can do to help others so that they are not taken advantage of like me. I refuse to call back! Also,they work under different business names like Riteway Relocation in Florida... etc...
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