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Address
Home Goods Movers 4653 Carmel Mountain RD STE 308-74 San Diego, CA 92130 USA
Contact Info
Phone: 858-220-3684Fax: 858-205-5598
Membership(s) & License Info.
License Info: US DOT # 3101950ICC MC # 77827Insurance: On file: $750,000Required: $750,000Year of Estd: 12/17/2018
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Melinda
Demolition team?
the move from HELL. they professed to be 'trusted'. they were not good for their word and DAMAGED in incredible amount of goods and did not deliver some. some items were not wrapped or boxed...damaged before packing (Majid knew things wer... Read more
Whitney
Use at your own risk!!!
I had a terrible moving experience with this company. They damaged and broke most of the items they delivered TO ME and delivered ALOT of my items to another home in A DIFFERENT STATE!!!! When i first got my quote Majid was very helpful, responsive and communicative. He really sold me on the flat rate and i felt his quote would be more accurate because he came to my home and saw what items i was moving. On move day he told me to total cubic feet and they charged me for was about 200 more cubic feet than i needed. To give you some perspective the flat rate added about $900 dollars more than i would have paid had i not done it. But at this point, i didn’t bother complaining because i was like well they already have the stuff on the truck so i guess i have to deal with it. Then here comes delivery!! All my major issues started when they delivered my items. Majid calls me and says the driver should be calling me in the next couple hours with delivery details, no call. I call him that evening and let him know i didnt get the call and he says dont worry they will call when they are 24 hours out. THE DAY OF THE MOVE the driver calls a few hours before he gets to my house!!! I was out of town so my mother in law had to receive the stuff and had no clue what we packed. I get a call the next day from the driver and he says they have some of my items and will be bringing them by the next day (they delivered all my baby stuff to a house in Connecticut, im in Maryland). The driver comes and drops off all my babies stuff without issue. As the days pass im noticing more and more items that are missing. I call Majid, NO ANSWER, no callback. I email MAJID, NO ANSWER. I call again, NO ANSWER. Finally i text him and i get a response. He tells me my 1 of my bookshelves that were missing was completely destroyed in transit(no one bothered to tell me that i had to fish for that info myself). I tell him about my missing items and they said they would call the other clients and see if they delivered to them. They delivered my items to another house and all my damaged stuff he says they will file a claim for but also advises me that they are only going to pay pennies to the dollar for my items because the flat rate doesn’t include insurance to cover your move. Oh and thats gunna take up to 3 MONTHS to get the check!!! Utterly ridiculous!!! I had a very small move. Had i known this is how my move would have ended i could have just sold my stuff and started over!!! Use this company at your own risk!!!! Read more
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