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here you'll find all the moving reviews, ratings, complaints, and customer testimonials you'll ever need for The Moving Crew. If you have used this moving company in the past and you wish to share your moving experience, Write a review on The Moving Crew
Address
The Moving Crew 13127 W 89th street Lenexa, KS 66215 USA
Contact Info
Phone: 913-787-6112
Membership(s) & License Info.
License Info: US DOT # 1996368ICC MC # 727907Insurance: On file: $750,000Required: $750,000
Cory
They were on time
They knew we were moving on a budget So they got the job done under their 2 hour minimum ... Read more
Doug
They were timely, efficient and polite.
They were timely, efficient, polite, cautious and a good rate. Read more
Anonymous
Everything Was Good, Well Done.
Did good, they got all my stuff, and they did a good job. They take good care of the job. Read more
Vicki
Wonderful
They were wonderful! They were real polite, nice and fun; we had a good time. I chose them because they had a better price than all the other companies. I most definitely recommend them. In terms of packing and handling my furniture, they went out of their way; my sofa was too big to fit in the elevator so they had to carry it down the steps in my old building and up the steps to my new building. Nothing was damaged either. Read more
Mark
Very satisfied
They came and started moving me on Wednesday and they got about halfway through when one of the workers got hurt so they had to quit for the day and he came back with 4 more people and they were able to get me moved the rest of the way. While handling my stuff, nothing was broken or scratched. In regards to pricing the initial estimate was way cheaper, but I didn't have anything packed for them so it changed the final estimate. Read more
Great
Great service. Can't compain Read more
Rhonda
A little pricey , but they did a great ...
I had three guys showed up, they were half a day late, they had something else come up and it was a little more pricey than I thought it was going to be buy all in all the guys worked hard and did a great job. Read more
Maggie
It was the best price.
They were great. They showed up on time, they were professional, they were cordial and they were very good with moving. We just moved a piano and they did it very well. Read more
Bob
It was a good experience, done on time ...
It was a good experience, we got it done on time and it came in a little bit under budget. The timing was good, their behavior was good. We had a couple of damage issues but nothing extraordinary. I would probably use them again. Read more
Ruby
I would recommend them.
They were fine. They did a good job. Read more
Kaytee
It was the best quote that I received
They arrived on time and they were fast and efficient. Read more
Debbie
Don't use this company
Don't use this company! It was terrible. Dresser legs broke off, furniture scratched up and a gun came up missing that we had to file a police report on. They gave me a flat rate, however when they got there I was charged an additional $150 for insurance (this was never mentioned until the truck came and moving began). We have moved several times and this was the one and only absolutely HORRIBLE moving experience ever! Read more
Christiane
DID NOT HONOR FIXED PRICE QUOTE
The Moving Crew claims on their website that they will give you a fixed price quote. Don't fall for it!!! Phil came out to our house and looked at all the items, and gave us a quote capped at $1,150. He said he will charge by the hour, if it turns out less than the cap. However, the day of moving, the mover made it clear, that our estimate is only for 6.5 hours, and that we would have to pay an additional $180 per hour after our time is up. They gave us the option of leaving some stuff behind, or to pay extra to complete the move. At that point you really don't have another choice than to pay up. Ours ended up being $340 over the estimate. They also scratched my wood floor from moving the refrigerator, broke a table top, and broke a water shut-off valve. I sent Phil an email asking for a refund of $500 for the overcharge and the repairs, and his only response was "Did you buy insurance?" I have not heard back from him since. Read more
Greg
Do not stand behind their work. ...
The were on time, polite, and hard working. Unfortunately, they didn't bring nearly enough moving pads and didn't secure large items in the truck. As soon as the truck moved, I heard a large noise. When they unloaded, it was clear that they had damage to our stainless steel doors. Phil acknowledged the damage and promised to fix the doors or replace the refrigerator by filing a claim with his insurance. Today, he decided not to do either of those options and offer us about 34% of the replacement cost. He said "Small claims court will not help you." Read more
Kranthi
Very professional
They were very professional, they were very good and they were on time within budget. They did a very decent job. At the end of the day they didn't put any scratches or anything. They moved it without wrapping, but they did it well. Read more
Lisa
A great experience.
It was a great experience. They were on time, efficient. ... The price was great. ... They were very polite. Read more
Tasha
My movers were fast and efficient.
They were on time, efficient, reasonable and professional ... I highly recommend them. Read more
Mike
Fast and got it done!
They were fine. They were fast, they got here, they got it done and that was it. Read more
Lorree
The company comes highly recommended, ...
The workers were efficient and quick and professional. They did a great job and I've actually used them twice now. I'm very happy with them, I've already recommended them to friends. Read more
Sheryl
The service was great and the crew was ...
I had a great time, they were very good, very nice, very cordial, they did a very good job. I liked them. Read more
Ernesto
Fantastic job
With just the two of them, they did a fantastic job. It's a lot of hard work, we're satisfied. Read more
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