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United States VanLines
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United States VanLines

(2) Reviews

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Address

United States VanLines
401 E. Las Olas Blvd,Suite 130-345
Fort Lauderdale, FL 33301 USA

Contact Info

Toll Free: 800-368-1422

Membership(s) & License Info.

License Info: US DOT # 1197789
ICC MC # 476550
Insurance: On file: $1,000,000
Required: $750,000
Year of Estd: 4/21/2003

Accuracy of Estimate
Moving Services
Packing Services
Professionalism
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Satsih

August 31, 2012

An excellent moving company

Well, we moved from Midland to Casper. From the time the movers took over, everything went smoothly. They were prompt, efficient and most importantly, professional. ... Read more


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Carol

August 16, 2010

Worst Of The Worst

After recieving your deposit,you are history. Original sales person Colby Evans ,has ignored all calls and e-mails. Shipment picked up after confirmed pick-up dates,after being told to meet movers and driving 300 miles,waiting 6 hours,returning home and then called to go back 300 miles to meet movers the next day. This was after trying to call this Company at least 50 times,put on hold for hours,and getting no response.Then had to pay for boxes and packing at delivery (12 days later) which we DID NOT USE!! .Driver would not release shipment and we were threatened that goods would be returned to a warehouse in Chicago and be store,and we would have to pay all charges.So we paid the charges that we did not use. Then the driver unloaded and most of the goods are damaged or destroyed. Arms broken off of couch,wood table broken in half,door torn off of TV stand. all hardware and bed slats missing from brand new Ikea bed etc. This is not normal wear and tear of a move,shipment was in a different truck and different driver delivdered. Am in process of damage claim,but i am trying to find out if original truck was in a wreck. I finally did recieve a call from a Supervisor,samuel Parker, who is aware off all of our problems,and assured me before delivery that as soon as good were delivered,a full investigation would insue. I have left him 6 voice mails since delivery and begged him to contact me. He has not!!! I have since discovered that this company is just a broker,and subcontracts out your move. I was never told this. All I can do is to beg anyone who reads this ,to PLEASE investigate them PRIOR to giving them your haard earned money. Just try to call customer service. You will be put on hold for up to an hour. I have @ 100 docunented calls on my cell phone bill. I am disabled and this experience has caused me terrible stress and many,many sleepless nights,not to count wasted money and destroyed furniture. Please take heed !!!!!! Read more

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